Technical Service Department

MEDELCO has been serving rehabilitation industry for over 40 years. Our Technical Service Department provides complete maintenance, calibration, safety inspections and repairs for most brands of therapeutic equipment.

Our full-time technicians have the training and experience in the industry and offer the following services:


In-Shop Services: Send or drop off your equipment to our location, we provide:

  • Repairs - to most major brands to therapeutic equipment
  • Maintenance, Calibration and Safety Inspection - most economical for up to 3 units

On-Site Services: Our trained technicians come to your location for:

  • Preventative Maintenance Contracts - we provide Maintenance, Calibration and Safety Inspections for all therapy equipment units in your clinic, with annual or bi-annual visits. Most economical for more than three units. Within specific geographic regions, please inquire.
  • Service Call - we can arrange for a technician to provide an on-site service call in certain circumstances. Please inquire.

 Please use the forms shown below for your service requests. 

Please download and complete the Service Request Form when sending in your equipment. You may email the completed form, or include it with your equipment.

For any questions regarding our Technical Service, please call us at 1.800.268.7927 (local 289.374.0074) or email tooba@medelco.ca

View our Service Department Brochure Download: Quote Request form for Service Contracts Download:  Service Request Form for Repairs