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MEDELCO Canada's Expert for Therapy Equipment & Supplies     1.800.268.7927      info@medelco.ca
Therapy Equipment & Supplies
1.800.268.7927 info@medelco.ca

Refund policy

Returns

It is our goal for you to be 100% satisified with your purchase. 

  • If there was an error in the items you received, please call Medelco customer service immediately.

  • Before returning any items you must first contact Medelco to receive a return authorization.

  • All items returned must be in their original packaging and received in new and resellable condition. Items will be inspected by Medelco before any credit is issued.

  • For items that cannot be resold, it is at Medelco’s discretion if a return will be accepted

  • For non-stock and special-order items, a minimum of a 15% restocking fee will apply and is subject to prior approval by Medelco.